Mediateam, Author at International Freight Solutions

Export from the Rocking Horse Shop in York to New Zealand

by Mediateam | Oct 11, 2022 | Case Study, International Freight

Case Study:
The Rocking Horse Shop Ltd, York

Service provided by IFS:
Courier Air Freight – Door to Door

Destination:
Queenswood, New Zealand

Collection:
Fongfoss, York, United Kingdom

Consignment:
x1 Pallet, 60kg

Transit Time:
Approx. 5 Days.

The rocking horse shipment arrived in Australia first, where it went through the customs process before an onward journey to Hamilton in Queenwood, New Zealand.

The Rocking Horse Shop Ltd have been designing, making and restoring Rocking Horses since 1976. Anthony Dew started designing and making wooden rocking horses back then, and even now, 40 years on, under the leadership of Becca and James it is a family owned business. They are based in a small village called Fangfoss, overlooked by the Yorkshire Wolds.

They have their own workshops, specialising in woodwork, leatherwork, metalwork and painting. Visitors are welcome to visit their showroom, but it is advisable to make an appointment. For further details visit their website: www.rockinghorse.co.uk

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Clare O.

As always IFS have provided an excellent service with plenty of support. Jamie couldn't have been more helpful and his communication is always timely and spot on. Can't recommend them highly enough.

Response from the owner:Many thanks for the glowing review Clare, it really is appreciated. Jamie will be especially pleased seeing as you have given him a mention! We look forward to assisting you again

Barry S.

Adam handled everything we needed for a quick delivery to Australia, the box was with us in less than a week, highly recommended.

Response from the owner:Many thanks Barry for taking the time to leave a great review for us - it is appreciated. Hope we can assist you again in the future

Jeff B.

Working with Catherine and IFS has been a breath of fresh air. Communication has been excellent, she keeps you informed throughout the entire process and makes something that others could easily make difficult feel… well, easy.

If you want someone who treats your shipment like it actually matters (because it does), Catherine is the one. Highly recommend, my stress level definitely approves 😄.

Response from the owner:Glad you are happy with our service Jeff. Cath's communication is great - she does like to talk!😆We appreciate your business and look forward to assisting you again.

Rachel J.

Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.

Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.

Alan G.

when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company

Response from the owner:Many thanks for the great review Alan, always happy to assist.

Emily S.

Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.

Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.

Declan B.

Great customer experience all the staff are great

Response from the owner:Appreciate the kind words Declan

Tony P.

Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.

Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!

Justin H.

I was engaged for rapid deployment of contract works in Falun, Sweden which required me to ship some materials to Sweden for the works to be executed. After nothing but extreme pain from the suppliers to get my goods to Sweden, I reached out to International Freight Solutions off the back of reviewing public feedback about their services. I could not have been happier. The team I was dealing with (Jamie and Adam) went above and beyond to guide me on what I needed (EORI number and everything else), kept me updated for the entire cycle of collection, shipping and delivery that I was always up to date and never concerned. Payment and any extra fees for customs or services was all straight forward. It really is this kind of service where there are no grey areas, total professional advice upfront and continued updates maintained, start to finish. For this, it makes me comfortable that future shipping will be trouble-free and I will certainly head straight back to IFS. Thanks Jamie and Adam. Back from Sweden tomorrow. Without your efforts, this would not have even started and got off the ground!

Response from the owner:Thanks for taking the time to leave a really great and detailed review - it means a lot to us! Jamie and Adam will be pleased with the mention too! We really look forward to assisting you again next time.

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Green Logistics make happy customers and a happy planet

by Mediateam | Oct 3, 2022 | Partner News, Sustainability

What are green logistics?

Both eco-conscious customers and government policy are putting increasing pressure on companies to adopt more sustainable, greener practices in every aspect of their business. And that includes logistics.

In fact, ‘green logistics’ and ‘sustainable logistics’ are terms you’re probably reading and hearing more frequently than ever before. But what are green logistics, in fact?

Put simply, green logistics are ways of minimizing the environmental impact and the carbon footprint of logistics activities. Activities like transport, packaging, recycling and storage.

As a business, you may have already introduced greener, more sustainable processes into your manufacturing. This toolkit which has been produced by our partner, DHL, is designed to give you practical help in improving your organization’s sustainability in logistics and further reduce its environmental impact.

If you’re running an e-commerce business, you can bet a fair part of your emissions come from the logistics. And your customers are taking note… here are some stats that may surprise you:

50% of digital customers state that environmental concerns impact their purchasing decisions.

16% of greenhouse gases are due to the transport and logistics industry.

Packaging accounts for almost a third of all plastics production – but only 14% of
it is recycled.

88% of customers are more likely to be loyal to a company which supports environmental issues.

74% of customers say a company’s sustainability practices matter more than they did a year ago.

Our partner DHL, have produced a very thorough Green Logistics Toolkit. It is packed full of tips to help your business up its eco credentials – from sustainable packaging to route optimization. Find out more!

Related page: Our Environmental Statement >