Member of FIATA, the International Federation of Freight Forwarders Associations

FIATA, the International Federation of Freight Forwarders Associations logoFIATA – the International Federation of Freight Forwarders Associations, is a non-governmental, membership-based organisation representing freight forwarders in some 150 countries.

FIATA’s membership is composed of 114 Association Members and over 5,500 Individual Members, overall representing an industry of 40,000 freight forwarding and logistics firms worldwide.

Founded in 1926 in Vienna, Austria, FIATA owes its acronym to its French name (Fédération Internationale des Associations de Transitaires et Assimilés) and is known as ‘the global voice of freight logistics’. FIATA is headquartered in Geneva, Switzerland.

FIATA is a reference source on international policies and regulations governing the freight forwarding and logistics industry. FIATA works at the international level to represent service providers who operate in trade logistics and supply chain management. Through its FIATA documents and forms, digitalisation of key trade documents, annual congress and headquarters meeting, training and publications, it promotes trade facilitation and best practices among the freight forwarding community.

FIATA is committed to representing the interest of its members by actively engaging with the World Trade Organization, United Nations agencies and other international organisations, transport organisations, global partners and governments to promote and protect the interest of the industry. Find out more about FIATA >

FIATA, the International Federation of Freight Forwarders Associations

You can trust International Freight Solutions Ltd to take care of your International Deliveries!

 

For a freight delivery quotation or to book in your consignment, please click below…

Had the best service provided by Jamie, excellent communication, went above & beyond thank you
Response from the owner:Thank you so much for taking the the time to leave a great review. Jamie will be delighted he got a mention!
As always IFS have provided an excellent service with plenty of support. Jamie couldn't have been more helpful and his communication is always timely and spot on. Can't recommend them highly enough.
Response from the owner:Many thanks for the glowing review Clare, it really is appreciated. Jamie will be especially pleased seeing as you have given him a mention! We look forward to assisting you again
Adam handled everything we needed for a quick delivery to Australia, the box was with us in less than a week, highly recommended.
Response from the owner:Many thanks Barry for taking the time to leave a great review for us - it is appreciated. Hope we can assist you again in the future
Working with Catherine and IFS has been a breath of fresh air. Communication has been excellent, she keeps you informed throughout the entire process and makes something that others could easily make difficult feel… well, easy. If you want someone who treats your shipment like it actually matters (because it does), Catherine is the one. Highly recommend, my stress level definitely approves 😄.
Response from the owner:Glad you are happy with our service Jeff. Cath's communication is great - she does like to talk!😆We appreciate your business and look forward to assisting you again.
Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.
Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.
when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company
Response from the owner:Many thanks for the great review Alan, always happy to assist.
Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.
Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.
Great customer experience all the staff are great
Response from the owner:Appreciate the kind words Declan
Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.
Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!

International Freight Solutions Ltd is a member of BIFA

The leading body representing the UK International Freight Services industry – The British International Freight Association (BIFA) is the prime trade association for UK registered companies…

UK Logistics Week 2026: Collaboration brings the entire logistics supply chain together

In a landmark strategic move set to fundamentally reshape the UK logistics exhibition landscape, between 30 June to 2 July 2026…

An introduction to International Freight Solutions (IFS)

International Freight Solutions (IFS) can arrange Express or Economy services for your Documents, Parcels, Pallets, Part or Full Trailer/Container Loads, either by Road, Ocean, Air or Rail…

Valued Google Customer Reviews for International Freight Solutions Ltd

A Freight Forwarder who regularly go the extra mile when it comes to customer service. We believe in carving out long term business relationships…

UK transport demand increases 30% due to the Easter holiday

Transport demand increased by 30.27% in the week commencing 30th March, as the industry sought to outpace the traditional Easter rush…

Member of FIATA, the International Federation of Freight Forwarders Associations

FIATA’s membership is composed of 114 Association Members, overall representing an industry of 40,000 freight forwarding and logistics firms worldwide..

IFS is a member of World Top Cargo Alliance of Freight Forwarders

International Freight Solutions are proud to be part of World Top Cargo Alliance and look forward to many years of fruitful partnership…

New ‘Torus Defence Supply Chain’ announced to support the UK Defence sector

Amentum, GXO Logistics, Accenture and A.P.Moller – Maersk, have announced a new alliance, Torus Defence Supply Chain, to help strengthen the future of the UK defence sector.

Frequently Asked Questions (FAQs) by International Freight Solutions

Learn more about a Freight Forwarder by International Freight Solutions. If you can’t find the answer you’re looking for…

Middle East conflict triggers rising Fuel Prices and Transport Fuel Surcharges

Ongoing conflict in the Middle East, specifically involving Iran, the US, and Israel has caused significant disruption to oil production…

An update on supply-chain delays caused by conflict in the Middle East

These developments are severely affecting shipments through key Middle Eastern routes and carrying significant worldwide implication…

Blanked sailings soar as carriers anticipate Chinese New Year slump

The transpacific, transatlantic, & Asia-Europe trades are all set for a surge in blanked sailings as China’s new year celebrations…

Canadian pension funds to exit UK’s biggest port operator in £10bn deal

FT has reported that two Canadian pension giants plan to sell their stakes in AB Ports in a deal that they hope will value the UK’s biggest ports operator…

First Electric Heavy-goods Vehicle crosses Channel Tunnel with Leshuttle Freight

In a joint effort, Kuehne+Nagel, LeShuttle Freight, Voltempo, and DAF Trucks have successfully sent first eHGV) through the Channel Tunnel…

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IFS is a member of World Top Cargo Alliance of Freight Forwarders

International Freight Solutions Ltd are proud to be part of World Top Cargo Alliance and are looking forward to many years of fruitful partnership.

With over 1000+ members and Registered Corporate offices in the United States and other franchises around the globe. WTCalliance is the world’s best and most powerful network of independent freight forwarders. The company has been formed to create a worldwide network that offers the most comprehensive network solutions for logistics and forwarding business.

This partnership brings a multitude of benefits to our customers as we strive to continually expand our network of agents around the globe.

The leading body representing the UK International Freight Services industry.

 

For a freight delivery quotation or to book in your consignment, please click below…

Had the best service provided by Jamie, excellent communication, went above & beyond thank you
Response from the owner:Thank you so much for taking the the time to leave a great review. Jamie will be delighted he got a mention!
As always IFS have provided an excellent service with plenty of support. Jamie couldn't have been more helpful and his communication is always timely and spot on. Can't recommend them highly enough.
Response from the owner:Many thanks for the glowing review Clare, it really is appreciated. Jamie will be especially pleased seeing as you have given him a mention! We look forward to assisting you again
Adam handled everything we needed for a quick delivery to Australia, the box was with us in less than a week, highly recommended.
Response from the owner:Many thanks Barry for taking the time to leave a great review for us - it is appreciated. Hope we can assist you again in the future
Working with Catherine and IFS has been a breath of fresh air. Communication has been excellent, she keeps you informed throughout the entire process and makes something that others could easily make difficult feel… well, easy. If you want someone who treats your shipment like it actually matters (because it does), Catherine is the one. Highly recommend, my stress level definitely approves 😄.
Response from the owner:Glad you are happy with our service Jeff. Cath's communication is great - she does like to talk!😆We appreciate your business and look forward to assisting you again.
Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.
Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.
when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company
Response from the owner:Many thanks for the great review Alan, always happy to assist.
Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.
Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.
Great customer experience all the staff are great
Response from the owner:Appreciate the kind words Declan
Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.
Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!

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New ‘Torus Defence Supply Chain’ announced to support the UK Defence sector

Amentum, GXO Logistics, Accenture and A.P.Moller – Maersk, have announced a new alliance, Torus Defence Supply Chain, to help strengthen the future of the UK defence sector.

Torus will provide resilient, agile and integrated defence supply chain solutions, helping the UK defence sector adapt to the evolving threat landscape and build the agile capacity required to enhance sovereign capability.

Designed to help address the UK Government policy shift to readiness, visibility and data exploitation, Torus draws on alliance members’ proven capabilities and mission-critical expertise in military domain, procurement and supply chain. The alliance is underpinned by a shared commitment of collaboration, compliance and continuous improvement to solve complex challenges in the UK defence market.

Amentum will provide overall integration and programme management based on more than 60 years of support to UK defence operations, procurement, logistics support, programme/project delivery and transformation. Its global expertise, built over decades of defence, aerospace and national security experience in the USA and UK, ensures interoperability with allied sustainment systems and proven global buying power. Last September, Amentum announced plans to add another 3,000 people to its current UK workforce of more than 6,000 over the next four years.

The leading body representing the UK International Freight Services industry.

GXO will develop and operate innovative logistics solutions, leveraging its more than two decades of experience partnering with leading aerospace and defence organisations. With A&D operations spanning more than 30 global sites, GXO recently bolstered its UK defence capabilities through the acquisition of Wincanton, a longstanding trusted partner to the UK defence and industrial sector. GXO currently employs more than 60,000 team members across 450 sites in the UK and is a Gold Award level member of the UK’s Defence Employer recognition scheme for its work with the Armed Forces.

Accenture will lead digital reinvention with a core role to deliver digital enablement and integrated decision support capability. Accenture’s deep experience of defence logistics information systems and digital transformation will enable real-time, single-version-of-the-truth visibility and smarter, data and AI-powered decision making that balance readiness, cost and resilience.

Maersk will provide global integrated movement solutions utilising its extensive network across multiple modes to enable global reach ensuring compliance with stringent security standards for defence and government cargo whilst ensuring the scale of its owned assets provide agility and resilience to allow defence to plan and react to a changing need. Read more from Multimodal >

 

For a freight delivery quotation or to book in your consignment, please click below…

Had the best service provided by Jamie, excellent communication, went above & beyond thank you
Response from the owner:Thank you so much for taking the the time to leave a great review. Jamie will be delighted he got a mention!
As always IFS have provided an excellent service with plenty of support. Jamie couldn't have been more helpful and his communication is always timely and spot on. Can't recommend them highly enough.
Response from the owner:Many thanks for the glowing review Clare, it really is appreciated. Jamie will be especially pleased seeing as you have given him a mention! We look forward to assisting you again
Adam handled everything we needed for a quick delivery to Australia, the box was with us in less than a week, highly recommended.
Response from the owner:Many thanks Barry for taking the time to leave a great review for us - it is appreciated. Hope we can assist you again in the future
Working with Catherine and IFS has been a breath of fresh air. Communication has been excellent, she keeps you informed throughout the entire process and makes something that others could easily make difficult feel… well, easy. If you want someone who treats your shipment like it actually matters (because it does), Catherine is the one. Highly recommend, my stress level definitely approves 😄.
Response from the owner:Glad you are happy with our service Jeff. Cath's communication is great - she does like to talk!😆We appreciate your business and look forward to assisting you again.
Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.
Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.
when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company
Response from the owner:Many thanks for the great review Alan, always happy to assist.
Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.
Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.
Great customer experience all the staff are great
Response from the owner:Appreciate the kind words Declan
Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.
Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!

International Freight Solutions Ltd is a member of BIFA

The leading body representing the UK International Freight Services industry – The British International Freight Association (BIFA) is the prime trade association for UK registered companies…

UK Logistics Week 2026: Collaboration brings the entire logistics supply chain together

In a landmark strategic move set to fundamentally reshape the UK logistics exhibition landscape, between 30 June to 2 July 2026…

An introduction to International Freight Solutions (IFS)

International Freight Solutions (IFS) can arrange Express or Economy services for your Documents, Parcels, Pallets, Part or Full Trailer/Container Loads, either by Road, Ocean, Air or Rail…

Valued Google Customer Reviews for International Freight Solutions Ltd

A Freight Forwarder who regularly go the extra mile when it comes to customer service. We believe in carving out long term business relationships…

UK transport demand increases 30% due to the Easter holiday

Transport demand increased by 30.27% in the week commencing 30th March, as the industry sought to outpace the traditional Easter rush…

Member of FIATA, the International Federation of Freight Forwarders Associations

FIATA’s membership is composed of 114 Association Members, overall representing an industry of 40,000 freight forwarding and logistics firms worldwide..

IFS is a member of World Top Cargo Alliance of Freight Forwarders

International Freight Solutions are proud to be part of World Top Cargo Alliance and look forward to many years of fruitful partnership…

New ‘Torus Defence Supply Chain’ announced to support the UK Defence sector

Amentum, GXO Logistics, Accenture and A.P.Moller – Maersk, have announced a new alliance, Torus Defence Supply Chain, to help strengthen the future of the UK defence sector.

Frequently Asked Questions (FAQs) by International Freight Solutions

Learn more about a Freight Forwarder by International Freight Solutions. If you can’t find the answer you’re looking for…

Middle East conflict triggers rising Fuel Prices and Transport Fuel Surcharges

Ongoing conflict in the Middle East, specifically involving Iran, the US, and Israel has caused significant disruption to oil production…

An update on supply-chain delays caused by conflict in the Middle East

These developments are severely affecting shipments through key Middle Eastern routes and carrying significant worldwide implication…

Blanked sailings soar as carriers anticipate Chinese New Year slump

The transpacific, transatlantic, & Asia-Europe trades are all set for a surge in blanked sailings as China’s new year celebrations…

Canadian pension funds to exit UK’s biggest port operator in £10bn deal

FT has reported that two Canadian pension giants plan to sell their stakes in AB Ports in a deal that they hope will value the UK’s biggest ports operator…

First Electric Heavy-goods Vehicle crosses Channel Tunnel with Leshuttle Freight

In a joint effort, Kuehne+Nagel, LeShuttle Freight, Voltempo, and DAF Trucks have successfully sent first eHGV) through the Channel Tunnel…

Search Blog by Categories

Sign Up for IFS News Updates

Frequently Asked Questions (FAQs) by International Freight Solutions

Learn more about a Freight Forwarder by International Freight Solutions.

If you can’t find the answer you’re looking for, please don’t hesitate to get in touch with us.

What is a Freight Forwarder?

A Freight Forwarder or broker is a company, professional agent, or middleman who is responsible for connecting shippers with freight carriers and helps to facilitate the transportation and delivery of freight/goods around the world.

They support businesses or shippers by helping them to handle all the legal elements of transporting freight from one place to another.

Some of the ways a freight broker achieves this are by helping businesses to hire efficient and reliable freight carrier services, negotiating prices and contracts, tracking loads, scheduling orders with carriers, communicating transport quotes with clients, and monitoring carriers for businesses.

How can a Freight Forwarder help me?

Many businesses hire freight brokers to save cost and time and make the transportation of their freight hassle-free.

Freight forwarders provide expertise, cost-effective solutions, risk management, time-saving benefits, and a global network to businesses involved in international trade. Using a freight forwarder can help businesses streamline their supply chain, reduce costs, and manage the risks associated with international trade.

Your freight forwarder should keep you updated on the shipment’s status once it has been dispatched and let you know if there are any modifications or delays along the route.

Does it cost more to use a Freight Forwarder?

Shipping errors can be expensive and cause significant delays in the delivery of products. So, although it may seem like you are paying more initially, a freight forwarder will save you money in the long run. A good freight forwarder will source the most efficient shipping rates through their extensive network of carriers thus saving you time and money.

Where do you ship freight and cargo to?

Over the last twenty five years, IFS have worked closely and built up trusted relationships with all the major international carriers and shipping companies, importing and exporting from all corners of the globe.

Can I ship goods to a private address?

The answer is yes, provided that the paperwork and documentation is correct. Our team have much experience in organising shipments and can help with this.

How do I get started shipping freight?

The quickest and easiest way is to complete our online Freight Quote. From there our team can advise the next steps.

How do I know which service to use?

This will depend on the size of freight, the destination and how quickly (or slowly) you want to get it there. Our dedicated team of knowledgeable staff will be able to advice on the appropriate mode of transport to suit your requirements.

How do I get my goods cleared through Customs?

For full details of the new Customs Declaration System (CDS) please visit our Freight Resources page >

How do I arrange a commercial invoice?

IFS has invested much time and development in creating a Commercial Invoice template (white label) for our customers. Our experienced staff can provide guidance on how to complete these.

What is an HS code?

A Harmonized System code is a unique identifier to classify the exact type of goods being shipped. This can also known as a Commodity Code. The system is internationally recognized; the customs department of a country defines different regulations based on different classifications.

When you fill out a waybill (commercial invoice) for your international shipment, you will be required to enter the HS code(s) of the goods. Customs authorities will use this code to understand what is being shipped and apply the correct taxes and duties. If you include the incorrect code, you could end up paying the wrong rate – or worse, have your shipment rejected by the destination country. So it is very important to get it right. Here’s a dedicated HS code guide to help you.

Who is the Shipper?

The shipper is someone who supplies and/or owns the goods – also known as a Consignor.

Who is the Carrier?

A carrier refers to an individual or company that carries, holds, or transport goods from one location to the other.

Who is the Consignee?

The consignee is the entity or person legally required to be present to accept the shipment.

What is an EORI Number?

It is short for ‘Economic Operators Registration and Identification Number’ (EORI) and is a system of unique identification numbers used by customs authorities throughout the European Union.

What is import duty?

Import duty, otherwise known as customs duty, is a tax collected by customs authorities on all goods sold across borders. The aim of import duties is to raise income for local governments – but also to increase the end price of the goods for consumers, thus encouraging them to buy from the domestic market, which is not subject to this tax. Common examples of import duties are trade tariffs and excise duties.

What is import tax?

Import tax is a flat tax rate charged by customs on imports. In many cases, the tax is equal to the local sales tax. Even when the goods have been purchased abroad, this tax will still apply when they enter a different country. Examples include sales tax and value-added tax (VAT).

How do duties and taxes impact your shipment?

Duties and taxes will impact the total cost of your shipment, so it’s important you are aware of them early on. You can then factor them into your pricing strategy to ensure your business remains profitable. Additionally, failing to manage duties and taxes properly could cause your shipment to be held up at customs – not to mention any fines you may have to pay.

How much is import tax?

Many countries have a minimum threshold of order value that goods have to meet before taxes and duties apply – this is called a de minimis.

The amount of tax and duties you’ll need to pay for a shipment are influenced by several factors, including:

  • The value of the goods (including insurance and shipping fees)
  • The goods description
  • The country or region of origin
  • The destination country’s tariff rates
  • The goods’ HS code(s)
Why should I add Marine Cargo Insurance?

Loss and damage do sometimes happen and it is EXTREMELY IMPORTANT that you have the benefit of cargo insurance. Find out more >

 

For a freight delivery quotation or to book in your consignment, please click below…

Had the best service provided by Jamie, excellent communication, went above & beyond thank you
Response from the owner:Thank you so much for taking the the time to leave a great review. Jamie will be delighted he got a mention!
As always IFS have provided an excellent service with plenty of support. Jamie couldn't have been more helpful and his communication is always timely and spot on. Can't recommend them highly enough.
Response from the owner:Many thanks for the glowing review Clare, it really is appreciated. Jamie will be especially pleased seeing as you have given him a mention! We look forward to assisting you again
Adam handled everything we needed for a quick delivery to Australia, the box was with us in less than a week, highly recommended.
Response from the owner:Many thanks Barry for taking the time to leave a great review for us - it is appreciated. Hope we can assist you again in the future
Working with Catherine and IFS has been a breath of fresh air. Communication has been excellent, she keeps you informed throughout the entire process and makes something that others could easily make difficult feel… well, easy. If you want someone who treats your shipment like it actually matters (because it does), Catherine is the one. Highly recommend, my stress level definitely approves 😄.
Response from the owner:Glad you are happy with our service Jeff. Cath's communication is great - she does like to talk!😆We appreciate your business and look forward to assisting you again.
Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.
Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.
when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company
Response from the owner:Many thanks for the great review Alan, always happy to assist.
Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.
Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.
Great customer experience all the staff are great
Response from the owner:Appreciate the kind words Declan
Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.
Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!

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Middle East conflict triggers rising Fuel Prices and Transport Fuel Surcharges

Ongoing conflict in the Middle East, specifically involving Iran, the US, and Israel has caused significant disruption to oil production and shipping, resulting in a sharp rise in global oil prices and subsequent fuel surcharges for UK transport providers.

Due to the instability, many UK road haulage providers have introduced or increased fuel surcharges, with some reporting adjustments of 15–20%, taking effect around 9th March, 2026.

UK average diesel prices reached a 16-month high in early March, with some carriers reporting fuel-related surcharge increases of 8% to 15% to manage rising operational costs.

Oil prices moved from roughly $60 per barrel in January 2026 to over $80 in early March, with some reports indicating spikes exceeding $100 per barrel as the conflict continued.

The situation is volatile, with the impact on fuel prices depending on the duration of the conflict. While some initial price spikes were reported, market analysts are closely watching for long-term disruptions.

Petrol and diesel prices: Find out the latest from RAC Fuel Watch >

 

 

Should you need an International Shipping quotation or have a consignment to book in, please click below…

Had the best service provided by Jamie, excellent communication, went above & beyond thank you
Response from the owner:Thank you so much for taking the the time to leave a great review. Jamie will be delighted he got a mention!
As always IFS have provided an excellent service with plenty of support. Jamie couldn't have been more helpful and his communication is always timely and spot on. Can't recommend them highly enough.
Response from the owner:Many thanks for the glowing review Clare, it really is appreciated. Jamie will be especially pleased seeing as you have given him a mention! We look forward to assisting you again
Adam handled everything we needed for a quick delivery to Australia, the box was with us in less than a week, highly recommended.
Response from the owner:Many thanks Barry for taking the time to leave a great review for us - it is appreciated. Hope we can assist you again in the future
Working with Catherine and IFS has been a breath of fresh air. Communication has been excellent, she keeps you informed throughout the entire process and makes something that others could easily make difficult feel… well, easy. If you want someone who treats your shipment like it actually matters (because it does), Catherine is the one. Highly recommend, my stress level definitely approves 😄.
Response from the owner:Glad you are happy with our service Jeff. Cath's communication is great - she does like to talk!😆We appreciate your business and look forward to assisting you again.
Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.
Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.
when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company
Response from the owner:Many thanks for the great review Alan, always happy to assist.
Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.
Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.
Great customer experience all the staff are great
Response from the owner:Appreciate the kind words Declan
Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.
Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!

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