Export from the Rocking Horse Shop in York to New Zealand

Case Study:
The Rocking Horse Shop Ltd, York

Service provided by IFS:
Courier Air Freight – Door to Door

Destination:
Queenswood, New Zealand

Collection:
Fongfoss, York, United Kingdom

Consignment:
x1 Pallet, 60kg

Transit Time:
Approx. 5 Days.

The rocking horse shipment arrived in Australia first, where it went through the customs process before an onward journey to Hamilton in Queenwood, New Zealand.

The Rocking Horse Shop Ltd have been designing, making and restoring Rocking Horses since 1976. Anthony Dew started designing and making wooden rocking horses back then, and even now, 40 years on, under the leadership of Becca and James it is a family owned business. They are based in a small village called Fangfoss, overlooked by the Yorkshire Wolds.

They have their own workshops, specialising in woodwork, leatherwork, metalwork and painting. Visitors are welcome to visit their showroom, but it is advisable to make an appointment. For further details visit their website: www.rockinghorse.co.uk

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Rachel J.

Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.

Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.

Alan G.

when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company

Response from the owner:Many thanks for the great review Alan, always happy to assist.

Emily S.

Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.

Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.

Declan B.

Great customer experience all the staff are great

Response from the owner:Appreciate the kind words Declan

Tony P.

Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.

Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!

Justin H.

I was engaged for rapid deployment of contract works in Falun, Sweden which required me to ship some materials to Sweden for the works to be executed. After nothing but extreme pain from the suppliers to get my goods to Sweden, I reached out to International Freight Solutions off the back of reviewing public feedback about their services. I could not have been happier. The team I was dealing with (Jamie and Adam) went above and beyond to guide me on what I needed (EORI number and everything else), kept me updated for the entire cycle of collection, shipping and delivery that I was always up to date and never concerned. Payment and any extra fees for customs or services was all straight forward. It really is this kind of service where there are no grey areas, total professional advice upfront and continued updates maintained, start to finish. For this, it makes me comfortable that future shipping will be trouble-free and I will certainly head straight back to IFS. Thanks Jamie and Adam. Back from Sweden tomorrow. Without your efforts, this would not have even started and got off the ground!

Response from the owner:Thanks for taking the time to leave a really great and detailed review - it means a lot to us! Jamie and Adam will be pleased with the mention too! We really look forward to assisting you again next time.

Daniel W.

I would like to give a special positive review to Catherine Gibson our account manager. Catherine's communication is great along with her speedy competitive quotes. Her communication and updates with our air / sea imports are always up to date and accurate. We have been using International Freight Solutions for well over 12 months now and look forward to many more years working together.

Keep up the good work !!!!

Dan Willerton

Healthy Step (Sensograph) Ltd
Unit E209 Warmco Industrial Park,
Manchester Road, Mossley,
Ashton-under-Lyne,
Lancashire
OL5 9AY

Response from the owner:Many thanks for your great review Dan, it really means a lot to us and especially Cath as she’s bouncing along the clouds now!!

Sam R.

Amazing service from Paul - super helpful, informative and really has a wealth of knowledge. It is a pleasure working with him for our business needs.

Response from the owner:Sam, thanks so much for the kind words and taking the time out to leave such a fantastic review! Looking forward to assisting you again.