Export from the Rocking Horse Shop in York to New Zealand

Case Study:
The Rocking Horse Shop Ltd, York

Service provided by IFS:
Courier Air Freight – Door to Door

Destination:
Queenswood, New Zealand

Collection:
Fongfoss, York, United Kingdom

Consignment:
x1 Pallet, 60kg

Transit Time:
Approx. 5 Days.

The rocking horse shipment arrived in Australia first, where it went through the customs process before an onward journey to Hamilton in Queenwood, New Zealand.

The Rocking Horse Shop Ltd have been designing, making and restoring Rocking Horses since 1976. Anthony Dew started designing and making wooden rocking horses back then, and even now, 40 years on, under the leadership of Becca and James it is a family owned business. They are based in a small village called Fangfoss, overlooked by the Yorkshire Wolds.

They have their own workshops, specialising in woodwork, leatherwork, metalwork and painting. Visitors are welcome to visit their showroom, but it is advisable to make an appointment. For further details visit their website: www.rockinghorse.co.uk

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Clark O.

I used IFS and was genuinely impressed with their pricing, booking process, and customer service. Catherine and Paul went above and beyond to ensure everything was handled professionally and personally 🙂

Response from the owner:Many thanks for the great review Clark, it really is appreciated!

Jonny C.

Quick quotes, helpful team, and a great service all round. Paul is very knowledgable and his experience is very reassuring

Response from the owner:Your great review is very much appreciated Jonny - Paul will be chuffed with the mention too!

Sam C.

Paul and his team have been super helpful in arranging import and export of goods for my business. I would recommend them to anyone looking for efficient freight forwarding services

Response from the owner:Really appreciate the great review Sam, it means a lot to us - thank you

Ellen H.

I moved to IFS to follow Cath Gibson when she changed jobs last year as she is just fantastic to work with and always goes the extra mile for us. Some of our shipments are not the easiest! I just let her liaise directly with our customers once I have done the initial introduction as it just makes all of our lives easier with her experience and knowledge. I never have to chase her for updates on dates or anything, it just comes naturally to her to send them. So nice to work with like minded people!

Response from the owner:Thank you so much Ellen for the great review, it really does help our business. Cath will be delighted that you have given her a mention too!

Mick P.

Great service and best prices from this company for door to door global freight. We deal with Catherine who is very helpful and efficient from quote to delivery of the goods.

Response from the owner:Really appreciate your kind words Mick and I’m sure Catherine will be pleased she got a mention too! We look forward to assisting you again!

Clare O.

I can't rate International Freight Solutions highly enough, they were a customer service dream. They were knowledgeable, helpful, speedy in their responses and kept us updated. I will be using them in future for all of our global parcel requirements.

Sharon T.

I can’t recommend this company highly enough.
I had no idea what was involved in shipping large items internationally but Jamie led me through the whole process going above and beyond to help me from collection to delivery.
Great service throughout.
Thank you so much Jamie.

Response from the owner:Thanks so much for the great review Sharon, it means a lot to us and Jamie will be buzzing with your kind words!

Richard F.

Fantastic service, and great communication. First time I have needed to use an import service, and the whole process was handled efficiently by Adam and Jamie. Thanks!

Response from the owner:Thanks so much Richard for the great review, it means a lot! Hope we can assist you again soon.

Rosie B.

Using IFS is always straight forward and easy and I haven't ever had any issues when using them. Jamie is quick and efficient with quotes and orders and always so helpful. In addition, he provides the tracking information when available, along with the POD when the delivery had been made, allowing me to keep my own customer informed.

Response from the owner:Always nice to hear kind comments, so very much appreciated Rosie! Jamie is an integral member of our team and is always keen to provide a good service. he'll be made up with this recognition! Thanks again.

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