COVID-19 has sent consumers into a frenzy, triggering panic buying and a mass switch to online shopping. So, what does this mean for e-commerce businesses and how are they responding?
In the first of a special three-part series on Pandemic Culture, we look at new consumer buying behaviours, the impact on the e-commerce sector, and what businesses are doing to adapt to the ‘new normal’.
As Coronavirus spreads around the world, employees in more and more companies are working from home. Areas are quarantined, many shops remain closed. People are currently changing their everyday lives, but not their consumer habits. The difficulties associated with traditional retail together with unprecedented digital and mobile media usage offer enormous opportunities for online shops.
Whether it is a new book, supplies of printer cartridges for home schooling for the kids or a keyboard so that you can work from home … Your customer wants to be sure that the delivery takes place when he or she orders.
The fact that customers are now increasingly wondering whether delivery is taking place at all is not surprising.
Has the order been received? Is the order handed over to a delivery service? Is it delivered within the usual delivery times?
Online buyers who ask these questions and do not get a clear answer will postpone their purchase or place their order with another online shop. Read more from our partner, DHL’s article >
A huge majority of our workforce has been forced out of their offices and into their homes as part of our attempts to reduce the spread of Covid-19.
The prospect of working from home can seem enticing. However, if you’re not used to working remotely or you’re an extrovert by heart, then being away from your normal set up at the office can feel disconcerting.
In this brief guide we’ll go over some key ways to stay productive (and sane) while trying to work from the comfort of your own home. Follow these tips and you’ll be able to get your work done without leaving the house with the added benefit of getting back those hours you normally lose in the daily commute. Read more from MoneyExpert’s article >
While the country has traditionally lagged behind other European countries when it comes to e-scooters, the UK’s Department for Transport has announced that it is exploring new transportation modes4. E-scooters, e-cargo bikes, and medical drones are the focus of the consultation – as well as bringing the on-demand model to buses and other UK public transport.
The move, which will have huge ramifications for last-mile delivery, “marks the biggest review of transport laws in a generation,” according to Transport Secretary Grant Shapps, and will “…pave the way for exciting new transport technology to be tested, cementing the UK’s position as a world-leading innovator.” Read more from www.techcrunch.com article >
Looking for a ‘freight-forwarding’ service to bolster your exports? Simply call our friendly and helpful team on: +44 (0) 1709 610 000, send a message or complete our IFS Shipment Note >
The French luxury goods group LVMH is to start producing hand sanitiser at three of its perfume and cosmetics factories for distribution to French hospitals fighting the country’s coronavirus outbreak.
Twelve tonnes will be produced as soon as this week, instead of the usual Christian Dior, Guerlain and Givenchy scents and make-up usually made at the three French sites. The company also owns brands including Louis Vuitton, Tiffany and Moet & Chandon.
The gel will be delivered “at no charge” to French health authorities, in particular the 39 public hospitals in Paris, the group said on Sunday. Read more from The Guardian article >
