Online shoppers expect transparent customer service, especially in the coming season

The countdown to holiday season is officially here, meaning more online shopping, deliveries and returns. Are you ready?

Returns Policy InfoIn this day and age, a glitzy website or a user-friendly app just doesn’t cut it for today’s savvy online shopper. They now demand upfront transparency on fees, control over the delivery process and a clearly-stated returns policy. Are you meeting these demands?

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Looking for a ‘freight-forwarding’ service to bolster your exports?  Simply call our friendly and helpful team on: +44 (0) 1709 610 000, send a message or complete our IFS Shipment Note >

Ten tips for social e-commerce and services

Ten tips for social e-commerce and services

There are now 1.8 billion active users on Facebook, 800 million monthly Instagram visitors and over 150 million people using Snapchat daily. It’s therefore not surprising to learn that they are the best places to sell.

Businesses with small marketing budgets are seeing the benefits of implementing a social selling strategy as it is a relatively cheap and effective way of reaching their target audience. Check out DHL’s top 10 tips to setting up shop on social media. Read more from our partner, DHL’s article >

Looking for a ‘freight-forwarding’ service to bolster your exports?  Simply call our friendly and helpful team on: +44 (0) 1709 610 000, send a message or complete our IFS Shipment Note >

Scotch whisky’s global success

Scotch whisky’s global success with exports

Scotch whisky, for some, is the very essence of Scotland, rich in history, craftmanship and culture. It’s no wonder that it’s such a booming export taking foreign markets by storm.

Last year Scotch whisky exports were worth £4.7 billion, with more than a billion bottles sent overseas. These considerable sales made up 70 per cent of Scotland’s total food and drink exports, and 21 per cent of the UK’s as a whole. Read more > from this BBC article.

Christmas delivery tips from DHL, an IFS Partner

Christmass delivery tips from DHL, an IFS PartnerDelivering on time, on target and in one piece is always important. But when it comes to Christmas, everything gets magnified. Increased demand makes life increasingly demanding, so it’s crucial you’re set up for success. Luckily, our top tips for Christmas delivery are here to help you out, as you navigate the peak shopping (and shipping) season. Read more >

As a preferred DHL partner, you can have confidence that IFS will take care of your international deliveries. Call us on: (01709) 610 000, simply message us or complete our International Shipment Note >

What is the difference between freight forwarding and 3pl?

What is the difference between freight forwarding and 3pl?Moving products between locations, whether you’re sending orders to a customer or changing warehouses, can be a complicated exercise. It can get even more confusing when trying to find the right company, who offer the service, that you are in desperate need of.

Two of the most common types of companies that arrive to help you get your products to customers are freight forwarders and third-party logistics providers (3PLs). Each comes with different price considerations, capabilities, and places where they integrate with your supply chain.

The following article will help you find the right help by understanding the difference each has to offer. Read more >

At IFS we have over xx years experience of taking care of your international deliveries. Should you need any help, please don’t hesitate to call our friendly team on: 01709 610 000 or simply message us.