Valued Google Customer Reviews for International Freight Solutions Ltd

Valued Google Customer Reviews for International Freight Solutions LtdIFS – providing International Freight Solutions for UK & Worldwide supply chains.

We are a Freight Forwarder who regularly go the extra mile when it comes to customer service. We believe in carving out long term business relationships with our customers and international agents. International Freight Solutions Ltd receives much positive feedback. Here is where we showcase some of these testimonials.

For more information simply call our friendly and helpful team on: +44 (0) 1709 610 000, or simply send a message >

Jeff B.
3 weeks ago
Working with Catherine and IFS has been a breath of fresh air. Communication has been excellent, she keeps you informed throughout the entire process and makes something that others could easily make difficult feel… well, easy.

If you want someone who treats your shipment like it actually matters (because it does), Catherine is the one. Highly recommend, my stress level definitely approves 😄.
Response from the owner:Glad you are happy with our service Jeff. Cath's communication is great - she does like to talk!😆We appreciate your business and look forward to assisting you again.
Rachel J.
3 months ago
Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.
Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.
Alan G.
4 months ago
when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company
Response from the owner:Many thanks for the great review Alan, always happy to assist.
Emily S.
4 months ago
Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.
Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.
Declan B.
5 months ago
Great customer experience all the staff are great
Response from the owner:Appreciate the kind words Declan
Tony P.
7 months ago
Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.
Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!
Daniel W.
9 months ago
I would like to give a special positive review to Catherine Gibson our account manager. Catherine's communication is great along with her speedy competitive quotes. Her communication and updates with our air / sea imports are always up to date and accurate. We have been using International Freight Solutions for well over 12 months now and look forward to many more years working together.

Keep up the good work !!!!

Dan Willerton

Healthy Step (Sensograph) Ltd
Unit E209 Warmco Industrial Park,
Manchester Road, Mossley,
Ashton-under-Lyne,
Lancashire
OL5 9AY
Response from the owner:Many thanks for your great review Dan, it really means a lot to us and especially Cath as she’s bouncing along the clouds now!!
Sam R.
9 months ago
Amazing service from Paul - super helpful, informative and really has a wealth of knowledge. It is a pleasure working with him for our business needs.
Response from the owner:Sam, thanks so much for the kind words and taking the time out to leave such a fantastic review! Looking forward to assisting you again.
Joanne G.
9 months ago
Perfect to deal with and nothing is too much trouble.
Response from the owner:We really appreciate you taking time to leave your kind review - many thanks Joanne!

Need a quotation or ready to book a job?

Valued Google Customer Reviews for International Freight Solutions Ltd

A Freight Forwarder who regularly go the extra mile when it comes to customer service. We believe in carving out long term business relationships…

An introduction to International Freight Solutions (IFS)

International Freight Solutions (IFS) can arrange Express or Economy services for your Documents, Parcels, Pallets, Part or Full Trailer/Container Loads, either by Road, Ocean, Air or Rail…

First Electric Heavy-goods Vehicle crosses Channel Tunnel with Leshuttle Freight

In a joint effort, Kuehne+Nagel, LeShuttle Freight, Voltempo, and DAF Trucks have successfully sent first eHGV) through the Channel Tunnel…

Frequently Asked Questions (FAQs) by International Freight Solutions

Learn more about a Freight Forwarder by International Freight Solutions. If you can’t find the answer you’re looking for…

New EU Import Security Rules started in January 2026

Import Control System 2 (ICS2) is the new safety & security declaration system for movements into Northern Ireland and the European Union…

A Red Sea return would be a game changer for container shipping in 2026

Container lines deciding to navigate back to the Red Sea is arguably the most important development to watch for in the global shipping market this year…

Freight forwarding goes right back to the 1800’s!

Back in 1836 Thomas Meadows and Company Limited, London began to see the need for this industry with demand for more reliable rail transport…

IFS is a member of World Top Cargo Alliance of Freight Forwarders

International Freight Solutions are proud to be part of World Top Cargo Alliance and look forward to many years of fruitful partnership…

International Freight Solutions Ltd is a member of BIFA

The leading body representing the UK International Freight Services industry – The British International Freight Association (BIFA) is the prime trade association for UK registered companies…

UK Government Moves to Scrap De Minimis Customs Rule

The UK government is in open consultation to reform customs treatment of low-value imports (LVIs) into the United Kingdom…

Logistics industry experts Logistics UK respond to Anti-Growth Budget

Chancellor Rachel Reeves’ announcement in the Budget of an increase in fuel duty from September 2026 has come as a blow to the sector…

Member of FIATA, the International Federation of Freight Forwarders Associations

FIATA’s membership is composed of 114 Association Members, overall representing an industry of 40,000 freight forwarding and logistics firms worldwide..

Port of Felixstowe receives its first two Autonomous Trucks (ATs)

Port of felixstowe has taken delivery of the first two units from an order for a further 34 autonomous trucks (ATs) from Shanghai Westwell…

Chancellor Rachel Reeves’ pre-Budget speech fails to rule out tax rises

Warnings that businesses can’t take more tax hikes.  Fear amongst economists that increasing taxes will not help economical growth…

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An introduction to International Freight Solutions (IFS)

International Freight Solutions (IFS) can arrange Express or Economy services for your Documents, Parcels, Pallets, Part or Full Trailer/Container Loads, either by Road, Ocean, Air or Rail.

Over the last twenty five years, we have worked closely and built up trusted relationships with all the major international carriers and shipping companies, allowing us access to high level support and heavily discounted rates. Depending on the size of freight, the destination and how quickly (or slowly) you want to get it there, we will select the most suitable partner to work with.

IFS has a dedicated team of knowledgeable staff who will help you every step of the way in processing your shipment to ensure a seamless delivery. Guidance is provided in all aspects of worldwide shipping documentation with advice on customs regulations. We are here to take care of your International shipping leaving you free to take care of your own business needs.

For more information simply call our friendly and helpful team on: +44 (0) 1709 610 000, or simply send a message >

Need a quotation or ready to book a job? 

Valued Google Customer Reviews for International Freight Solutions Ltd

A Freight Forwarder who regularly go the extra mile when it comes to customer service. We believe in carving out long term business relationships…

An introduction to International Freight Solutions (IFS)

International Freight Solutions (IFS) can arrange Express or Economy services for your Documents, Parcels, Pallets, Part or Full Trailer/Container Loads, either by Road, Ocean, Air or Rail…

First Electric Heavy-goods Vehicle crosses Channel Tunnel with Leshuttle Freight

In a joint effort, Kuehne+Nagel, LeShuttle Freight, Voltempo, and DAF Trucks have successfully sent first eHGV) through the Channel Tunnel…

Frequently Asked Questions (FAQs) by International Freight Solutions

Learn more about a Freight Forwarder by International Freight Solutions. If you can’t find the answer you’re looking for…

New EU Import Security Rules started in January 2026

Import Control System 2 (ICS2) is the new safety & security declaration system for movements into Northern Ireland and the European Union…

A Red Sea return would be a game changer for container shipping in 2026

Container lines deciding to navigate back to the Red Sea is arguably the most important development to watch for in the global shipping market this year…

Freight forwarding goes right back to the 1800’s!

Back in 1836 Thomas Meadows and Company Limited, London began to see the need for this industry with demand for more reliable rail transport…

IFS is a member of World Top Cargo Alliance of Freight Forwarders

International Freight Solutions are proud to be part of World Top Cargo Alliance and look forward to many years of fruitful partnership…

International Freight Solutions Ltd is a member of BIFA

The leading body representing the UK International Freight Services industry – The British International Freight Association (BIFA) is the prime trade association for UK registered companies…

UK Government Moves to Scrap De Minimis Customs Rule

The UK government is in open consultation to reform customs treatment of low-value imports (LVIs) into the United Kingdom…

Logistics industry experts Logistics UK respond to Anti-Growth Budget

Chancellor Rachel Reeves’ announcement in the Budget of an increase in fuel duty from September 2026 has come as a blow to the sector…

Member of FIATA, the International Federation of Freight Forwarders Associations

FIATA’s membership is composed of 114 Association Members, overall representing an industry of 40,000 freight forwarding and logistics firms worldwide..

Port of Felixstowe receives its first two Autonomous Trucks (ATs)

Port of felixstowe has taken delivery of the first two units from an order for a further 34 autonomous trucks (ATs) from Shanghai Westwell…

Chancellor Rachel Reeves’ pre-Budget speech fails to rule out tax rises

Warnings that businesses can’t take more tax hikes.  Fear amongst economists that increasing taxes will not help economical growth…

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Sign Up for IFS News Updates

First Electric Heavy-goods Vehicle crosses Channel Tunnel with Leshuttle Freight

The first electric heavy goods vehicle (eHGV) has crossed the English Channel on a LeShuttle freight train.

In a joint effort to advance low-carbon logistics, Kuehne+Nagel, LeShuttle Freight, Voltempo, and DAF Trucks have successfully sent the first electric heavy-goods vehicle (eHGV) through the Channel Tunnel.

The eHGV began its journey in the East Midlands, ending in northen Germany and carrying 12 tonnes of cargo. The vehicle can be driven up to 300 miles (482km) on one charge. The trucks charge fully overnight, and at regular intervals during the drivers’ breaks.

It is part of a government and industry-wide bid to reduce haulage greenhouse gas emissions. The vehicles can already travel to France via ferry, but the Channel Tunnel requires specific safety protocols for large electric vehicles. The process has now been finalised, and eHGV travel will be rolled out commercially later this year.

Peter Roberts, LeShuttle Freight commercial strategy director, admitted that eHGVs still make up a small proportion of the market. He said the demand was growing, and he expected 50,000 truck crossings to be electrified in five years’ time. “It’s really important for logistics as we grow our decarbonising strategies as an industry,” he said.

About 25% of the UK’s trade with the EU travels through the Channel Tunnel each year. In 2025, a total of 1,163,124 HGVs used LeShuttle. Source >

Kate Broome, sustainability and social impact director for logistics company Kuehne+Nagel, said it marked the first UK-EU “electric corridor” for freight transport. Read more from BBC >

 For more information simply call our friendly and helpful team on: +44 (0) 1709 610 000, or simply send a message >

Jeff B.
3 weeks ago
Working with Catherine and IFS has been a breath of fresh air. Communication has been excellent, she keeps you informed throughout the entire process and makes something that others could easily make difficult feel… well, easy.

If you want someone who treats your shipment like it actually matters (because it does), Catherine is the one. Highly recommend, my stress level definitely approves 😄.
Response from the owner:Glad you are happy with our service Jeff. Cath's communication is great - she does like to talk!😆We appreciate your business and look forward to assisting you again.
Rachel J.
3 months ago
Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.
Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.
Alan G.
4 months ago
when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company
Response from the owner:Many thanks for the great review Alan, always happy to assist.
Emily S.
4 months ago
Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.
Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.
Declan B.
5 months ago
Great customer experience all the staff are great
Response from the owner:Appreciate the kind words Declan
Tony P.
7 months ago
Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.
Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!
Daniel W.
9 months ago
I would like to give a special positive review to Catherine Gibson our account manager. Catherine's communication is great along with her speedy competitive quotes. Her communication and updates with our air / sea imports are always up to date and accurate. We have been using International Freight Solutions for well over 12 months now and look forward to many more years working together.

Keep up the good work !!!!

Dan Willerton

Healthy Step (Sensograph) Ltd
Unit E209 Warmco Industrial Park,
Manchester Road, Mossley,
Ashton-under-Lyne,
Lancashire
OL5 9AY
Response from the owner:Many thanks for your great review Dan, it really means a lot to us and especially Cath as she’s bouncing along the clouds now!!
Sam R.
9 months ago
Amazing service from Paul - super helpful, informative and really has a wealth of knowledge. It is a pleasure working with him for our business needs.
Response from the owner:Sam, thanks so much for the kind words and taking the time out to leave such a fantastic review! Looking forward to assisting you again.
Joanne G.
9 months ago
Perfect to deal with and nothing is too much trouble.
Response from the owner:We really appreciate you taking time to leave your kind review - many thanks Joanne!

Need a quotation or ready to book a job?

Valued Google Customer Reviews for International Freight Solutions Ltd

A Freight Forwarder who regularly go the extra mile when it comes to customer service. We believe in carving out long term business relationships…

An introduction to International Freight Solutions (IFS)

International Freight Solutions (IFS) can arrange Express or Economy services for your Documents, Parcels, Pallets, Part or Full Trailer/Container Loads, either by Road, Ocean, Air or Rail…

First Electric Heavy-goods Vehicle crosses Channel Tunnel with Leshuttle Freight

In a joint effort, Kuehne+Nagel, LeShuttle Freight, Voltempo, and DAF Trucks have successfully sent first eHGV) through the Channel Tunnel…

Frequently Asked Questions (FAQs) by International Freight Solutions

Learn more about a Freight Forwarder by International Freight Solutions. If you can’t find the answer you’re looking for…

New EU Import Security Rules started in January 2026

Import Control System 2 (ICS2) is the new safety & security declaration system for movements into Northern Ireland and the European Union…

A Red Sea return would be a game changer for container shipping in 2026

Container lines deciding to navigate back to the Red Sea is arguably the most important development to watch for in the global shipping market this year…

Freight forwarding goes right back to the 1800’s!

Back in 1836 Thomas Meadows and Company Limited, London began to see the need for this industry with demand for more reliable rail transport…

IFS is a member of World Top Cargo Alliance of Freight Forwarders

International Freight Solutions are proud to be part of World Top Cargo Alliance and look forward to many years of fruitful partnership…

International Freight Solutions Ltd is a member of BIFA

The leading body representing the UK International Freight Services industry – The British International Freight Association (BIFA) is the prime trade association for UK registered companies…

UK Government Moves to Scrap De Minimis Customs Rule

The UK government is in open consultation to reform customs treatment of low-value imports (LVIs) into the United Kingdom…

Logistics industry experts Logistics UK respond to Anti-Growth Budget

Chancellor Rachel Reeves’ announcement in the Budget of an increase in fuel duty from September 2026 has come as a blow to the sector…

Member of FIATA, the International Federation of Freight Forwarders Associations

FIATA’s membership is composed of 114 Association Members, overall representing an industry of 40,000 freight forwarding and logistics firms worldwide..

Port of Felixstowe receives its first two Autonomous Trucks (ATs)

Port of felixstowe has taken delivery of the first two units from an order for a further 34 autonomous trucks (ATs) from Shanghai Westwell…

Chancellor Rachel Reeves’ pre-Budget speech fails to rule out tax rises

Warnings that businesses can’t take more tax hikes.  Fear amongst economists that increasing taxes will not help economical growth…

Search Blog by Categories

Sign Up for IFS News Updates

Frequently Asked Questions (FAQs) by International Freight Solutions

Learn more about a Freight Forwarder by International Freight Solutions.

If you can’t find the answer you’re looking for, please don’t hesitate to get in touch with us.

What is a Freight Forwarder?

A Freight Forwarder or broker is a company, professional agent, or middleman who is responsible for connecting shippers with freight carriers and helps to facilitate the transportation and delivery of freight/goods around the world.

They support businesses or shippers by helping them to handle all the legal elements of transporting freight from one place to another.

Some of the ways a freight broker achieves this are by helping businesses to hire efficient and reliable freight carrier services, negotiating prices and contracts, tracking loads, scheduling orders with carriers, communicating transport quotes with clients, and monitoring carriers for businesses.

How can a Freight Forwarder help me?

Many businesses hire freight brokers to save cost and time and make the transportation of their freight hassle-free.

Freight forwarders provide expertise, cost-effective solutions, risk management, time-saving benefits, and a global network to businesses involved in international trade. Using a freight forwarder can help businesses streamline their supply chain, reduce costs, and manage the risks associated with international trade.

Your freight forwarder should keep you updated on the shipment’s status once it has been dispatched and let you know if there are any modifications or delays along the route.

Does it cost more to use a Freight Forwarder?

Shipping errors can be expensive and cause significant delays in the delivery of products. So, although it may seem like you are paying more initially, a freight forwarder will save you money in the long run. A good freight forwarder will source the most efficient shipping rates through their extensive network of carriers thus saving you time and money.

Where do you ship freight and cargo to?

Over the last twenty five years, IFS have worked closely and built up trusted relationships with all the major international carriers and shipping companies, importing and exporting from all corners of the globe.

Can I ship goods to a private address?

The answer is yes, provided that the paperwork and documentation is correct. Our team have much experience in organising shipments and can help with this.

How do I get started shipping freight?

The quickest and easiest way is to complete our online Freight Quote. From there our team can advise the next steps.

How do I know which service to use?

This will depend on the size of freight, the destination and how quickly (or slowly) you want to get it there. Our dedicated team of knowledgeable staff will be able to advice on the appropriate mode of transport to suit your requirements.

How do I get my goods cleared through Customs?

For full details of the new Customs Declaration System (CDS) please visit our Freight Resources page >

How do I arrange a commercial invoice?

IFS has invested much time and development in creating a Commercial Invoice template (white label) for our customers. Our experienced staff can provide guidance on how to complete these.

What is an HS code?

A Harmonized System code is a unique identifier to classify the exact type of goods being shipped. This can also known as a Commodity Code. The system is internationally recognized; the customs department of a country defines different regulations based on different classifications.

When you fill out a waybill (commercial invoice) for your international shipment, you will be required to enter the HS code(s) of the goods. Customs authorities will use this code to understand what is being shipped and apply the correct taxes and duties. If you include the incorrect code, you could end up paying the wrong rate – or worse, have your shipment rejected by the destination country. So it is very important to get it right. Here’s a dedicated HS code guide to help you.

Who is the Shipper?

The shipper is someone who supplies and/or owns the goods – also known as a Consignor.

Who is the Carrier?

A carrier refers to an individual or company that carries, holds, or transport goods from one location to the other.

Who is the Consignee?

The consignee is the entity or person legally required to be present to accept the shipment.

What is an EORI Number?

It is short for ‘Economic Operators Registration and Identification Number’ (EORI) and is a system of unique identification numbers used by customs authorities throughout the European Union.

What is import duty?

Import duty, otherwise known as customs duty, is a tax collected by customs authorities on all goods sold across borders. The aim of import duties is to raise income for local governments – but also to increase the end price of the goods for consumers, thus encouraging them to buy from the domestic market, which is not subject to this tax. Common examples of import duties are trade tariffs and excise duties.

What is import tax?

Import tax is a flat tax rate charged by customs on imports. In many cases, the tax is equal to the local sales tax. Even when the goods have been purchased abroad, this tax will still apply when they enter a different country. Examples include sales tax and value-added tax (VAT).

How do duties and taxes impact your shipment?

Duties and taxes will impact the total cost of your shipment, so it’s important you are aware of them early on. You can then factor them into your pricing strategy to ensure your business remains profitable. Additionally, failing to manage duties and taxes properly could cause your shipment to be held up at customs – not to mention any fines you may have to pay.

How much is import tax?

Many countries have a minimum threshold of order value that goods have to meet before taxes and duties apply – this is called a de minimis.

The amount of tax and duties you’ll need to pay for a shipment are influenced by several factors, including:

  • The value of the goods (including insurance and shipping fees)
  • The goods description
  • The country or region of origin
  • The destination country’s tariff rates
  • The goods’ HS code(s)
Why should I add Marine Cargo Insurance?

Loss and damage do sometimes happen and it is EXTREMELY IMPORTANT that you have the benefit of cargo insurance. Find out more >

 

For a freight delivery quotation or to book in your consignment, please click below…

Jeff B.
3 weeks ago
Working with Catherine and IFS has been a breath of fresh air. Communication has been excellent, she keeps you informed throughout the entire process and makes something that others could easily make difficult feel… well, easy.

If you want someone who treats your shipment like it actually matters (because it does), Catherine is the one. Highly recommend, my stress level definitely approves 😄.
Response from the owner:Glad you are happy with our service Jeff. Cath's communication is great - she does like to talk!😆We appreciate your business and look forward to assisting you again.
Rachel J.
3 months ago
Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.
Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.
Alan G.
4 months ago
when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company
Response from the owner:Many thanks for the great review Alan, always happy to assist.
Emily S.
4 months ago
Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.
Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.
Declan B.
5 months ago
Great customer experience all the staff are great
Response from the owner:Appreciate the kind words Declan
Tony P.
7 months ago
Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.
Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!
Daniel W.
9 months ago
I would like to give a special positive review to Catherine Gibson our account manager. Catherine's communication is great along with her speedy competitive quotes. Her communication and updates with our air / sea imports are always up to date and accurate. We have been using International Freight Solutions for well over 12 months now and look forward to many more years working together.

Keep up the good work !!!!

Dan Willerton

Healthy Step (Sensograph) Ltd
Unit E209 Warmco Industrial Park,
Manchester Road, Mossley,
Ashton-under-Lyne,
Lancashire
OL5 9AY
Response from the owner:Many thanks for your great review Dan, it really means a lot to us and especially Cath as she’s bouncing along the clouds now!!
Sam R.
9 months ago
Amazing service from Paul - super helpful, informative and really has a wealth of knowledge. It is a pleasure working with him for our business needs.
Response from the owner:Sam, thanks so much for the kind words and taking the time out to leave such a fantastic review! Looking forward to assisting you again.
Joanne G.
9 months ago
Perfect to deal with and nothing is too much trouble.
Response from the owner:We really appreciate you taking time to leave your kind review - many thanks Joanne!

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Sign Up for IFS News Updates

New EU Import Security Rules started in January 2026

The Import Control System 2 (ICS2) is the new safety and security declaration system for movements into Northern Ireland and the European Union. The ICS2 supports:

  • lodging of pre-arrival entry summary declarations, also known as safety and security declarations
  • notification of arrival of goods
  • presentation of goods
  • assessment of safety and security risk

International Freight Solutions IFS guidanceAll shipments will require an Entry Summary Declaration (ENS) to be submitted in advance. Your entry summary declaration must be complete, accurate, and submitted on time. Goods arriving without a valid ENS may face delays, inspections, or refusal at the EU border.

Key changes to Import Control System 2 (ICS2)

The EU’s Import Control System 2 (ICS2) became fully mandatory from the start of 2026. The system is designed to strengthen safety and security checks by requiring advance data on goods entering the EU.

Each individual consignment must be covered by its own ENS. The carrier is legally responsible for submitting the declaration at least one hour before arrival in the EU. Customs authorities will use this information to carry out risk assessments before the goods reach the border.

What it means for Shippers

Although carriers submit the ENS, shippers play a vital role by providing accurate and complete data. To meet the new requirements, shippers should be ready to supply:

  • Full shipper and consignee names and addresses
  • Consignee EORI number
  • Buyer and seller details (if different)
  • A precise commercial description of the goods
  • The first six digits of the HS commodity code

ICS2 also restricts vague descriptions. Generic terms such as “machinery” or “auto parts” may be rejected automatically.

Additional requirements for French Smart Border ELOs

From January 2026, operators using French ports or the Channel Tunnel must also use ELOs (Enveloppes Logistiques Obligatoires). An ELO is a scannable digital barcode containing all customs and safety data, enabling faster processing at ports such as Calais, Dunkirk, Le Havre, and the Channel Tunnel.

For further information please visit: www.gov.uk >

Alternatively, simply call our friendly and helpful team on: +44 (0) 1709 610 000, or simply send a message >

Jeff B.
3 weeks ago
Working with Catherine and IFS has been a breath of fresh air. Communication has been excellent, she keeps you informed throughout the entire process and makes something that others could easily make difficult feel… well, easy.

If you want someone who treats your shipment like it actually matters (because it does), Catherine is the one. Highly recommend, my stress level definitely approves 😄.
Response from the owner:Glad you are happy with our service Jeff. Cath's communication is great - she does like to talk!😆We appreciate your business and look forward to assisting you again.
Rachel J.
3 months ago
Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.
Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.
Alan G.
4 months ago
when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company
Response from the owner:Many thanks for the great review Alan, always happy to assist.
Emily S.
4 months ago
Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.
Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.
Declan B.
5 months ago
Great customer experience all the staff are great
Response from the owner:Appreciate the kind words Declan
Tony P.
7 months ago
Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.
Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!
Daniel W.
9 months ago
I would like to give a special positive review to Catherine Gibson our account manager. Catherine's communication is great along with her speedy competitive quotes. Her communication and updates with our air / sea imports are always up to date and accurate. We have been using International Freight Solutions for well over 12 months now and look forward to many more years working together.

Keep up the good work !!!!

Dan Willerton

Healthy Step (Sensograph) Ltd
Unit E209 Warmco Industrial Park,
Manchester Road, Mossley,
Ashton-under-Lyne,
Lancashire
OL5 9AY
Response from the owner:Many thanks for your great review Dan, it really means a lot to us and especially Cath as she’s bouncing along the clouds now!!
Sam R.
9 months ago
Amazing service from Paul - super helpful, informative and really has a wealth of knowledge. It is a pleasure working with him for our business needs.
Response from the owner:Sam, thanks so much for the kind words and taking the time out to leave such a fantastic review! Looking forward to assisting you again.
Joanne G.
9 months ago
Perfect to deal with and nothing is too much trouble.
Response from the owner:We really appreciate you taking time to leave your kind review - many thanks Joanne!

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