Another happy IFS customer!

Dont just take our word for it. Hooked On Wrestling are very happy with a shipment of guitars we made for them to the UK from the USA.
“Amazing service. Asked them to bring me four boxes of guitars from rural Tennessee. Order placed Monday, they were sat on my drive on Thursday. Remarkable. Wouldn’t have happened without IFS hand holding my client in the USA throughout the booking in process. Cheers Ingrid and Adam. Stars!” 
– Hooked on Wrestling 
Find out just how easy it can be with IFS by contacting one of our team now!

Could your business grow down under?

Is your business successful in the UK? You could see success in Australia too. Not only do we share the English language but there are also 1.2 million Britons who are permanent residents down under.

Similarities in business and legal practices also point to ease of business. In fact, the World Bank has ranked Australia as the 14th easiest country to do business in. However, there are of course challenges, including the size and distance of the country, but help is at hand.

Read the Department for International Trade’s updated guide to exporting to Australia.

How small businesses can look bigger

How do small e-commerce businesses compete with the big competitors out there? It’s simply a case of making your brand look credible. Whether it’s through customer reviews, changing your email address format or adapting your tone of voice, there are a number of ways to look bigger than you really are.

At first glance, big, well-established businesses have got it made. They enjoy lower operating costs, have hefty advertising budgets that get them noticed and talked about, and have perfected systems and procedures that help deliver a flawless service.

But the internet is a great leveler, making it possible for even sole traders to compete with massive companies. You need a great service or product that people want to buy, of course. Then it’s just a case of making your brand look credible. Here are some tips that can help you look bigger than you really are:

1. You’re not one person anymore
2. Spend money on your website
3. Get a logo
4. Right the words write
5. Invite customer reviews
6. Get email addresses that look the business
7. Get a corporate mailing address
8. Refine your email signature
9. Add security certificates to your site
10. Use the power of SEO to compete with the big boys

Visit: discover.dhl.com for the full article.

 

UK exports at record high

Exports of UK goods and services rose to a record high of £620.2 billion in the year to March 2018 according to new trade figures just released by government sources.

Exports grew faster to Canada (up 12.7%), India (31.8%) and China (15.3%) than to the EU (10%).

Goods exports were up 10%, driven by a demand for manufactured goods, while services exports rose 4.2% due to strong global interest in the UK’s prestigious financial and travel services.

Non-EU countries remain the main destination for UK services (£167.4 billion), making up 60.4% of all services exports.

Read more >>> on the government website.

Staff Profiles – Introducing… Ingrid

In the second part of our blog series on IFS staff profiles – here is Ingrid Kirkby, International Freight Consultant.

Ingrid, IFS Freight Consultant“My initiation into the logistics world started in 2001 when I joined the customer service department at TNT, having spent several years as a travel agent. We were responsible for both domestic and international shipments at the depot in Hellaby, Rotherham.

I joined Courier Logistics in 2007 as customer service manager and managed a team of customer service agents until 2017 when I joined International Freight Solutions. It’s a great company to work for and the days are never dull, we are dealing with different destinations around the world and learning lots of interesting information along the way. Our small team takes pride in ensuring we make the booking process as easy as possible for our customer, from initial enquiry right through to providing a proof of delivery.

Out of work I love my holidays, having travelled to Hong Kong and Majorca this year. Hong Kong was certainly a holiday of a lifetime and we were lucky enough to have Chinese friends there who were perfect guides and made sure we experienced the local culture. I even managed to bring back Green Tea Kit Kats for Paul and Adam – and they are actually green!”