Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.
I was engaged for rapid deployment of contract works in Falun, Sweden which required me to ship some materials to Sweden for the works to be executed. After nothing but extreme pain from the suppliers to get my goods to Sweden, I reached out to International Freight Solutions off the back of reviewing public feedback about their services. I could not have been happier. The team I was dealing with (Jamie and Adam) went above and beyond to guide me on what I needed (EORI number and everything else), kept me updated for the entire cycle of collection, shipping and delivery that I was always up to date and never concerned. Payment and any extra fees for customs or services was all straight forward. It really is this kind of service where there are no grey areas, total professional advice upfront and continued updates maintained, start to finish. For this, it makes me comfortable that future shipping will be trouble-free and I will certainly head straight back to IFS. Thanks Jamie and Adam. Back from Sweden tomorrow. Without your efforts, this would not have even started and got off the ground!
Response from the owner:Thanks for taking the time to leave a really great and detailed review - it means a lot to us! Jamie and Adam will be pleased with the mention too! We really look forward to assisting you again next time.
I would like to give a special positive review to Catherine Gibson our account manager. Catherine's communication is great along with her speedy competitive quotes. Her communication and updates with our air / sea imports are always up to date and accurate. We have been using International Freight Solutions for well over 12 months now and look forward to many more years working together.
Keep up the good work !!!!
Dan Willerton
Healthy Step (Sensograph) Ltd
Unit E209 Warmco Industrial Park,
Manchester Road, Mossley,
Ashton-under-Lyne,
Lancashire
OL5 9AY
Keep up the good work !!!!
Dan Willerton
Healthy Step (Sensograph) Ltd
Unit E209 Warmco Industrial Park,
Manchester Road, Mossley,
Ashton-under-Lyne,
Lancashire
OL5 9AY
Response from the owner:Many thanks for your great review Dan, it really means a lot to us and especially Cath as she’s bouncing along the clouds now!!
Amazing service from Paul - super helpful, informative and really has a wealth of knowledge. It is a pleasure working with him for our business needs.
Response from the owner:Sam, thanks so much for the kind words and taking the time out to leave such a fantastic review! Looking forward to assisting you again.
