From time to time International Freight Solutions receive some interesting enquiries. One such request was to have a very old dolls house shipped door-to-door from Doncaster, South Yorkshire to Illinois, USA.

Our customer, Ann, was not sure if it would be cost effective or even viable to send such a delicate item around the world. After researching her options via Google Ann came across IFS and decided to use our services to handle the shipment.

The journey of the dolls house began as we arrived at Ann’s house to temporarily wrap up the fragile item and transport it to our packing department.

The next step was to build a bespoke Wooden Case complete with soft internal packing materials. From here the package was loaded and sealed before the shipment continued its journey by road and air freight over the Atlantic.

On arriving in the USA all paperwork was approved and customs clearances were successful, enabling the shipment to complete its journey to Ann’s cousin Alison in Northfield, Illinois.

The Origins of the Dolls House

The dolls house was made for Ann Elizabeth daughter of Harry and Audrey Woodruff, sister to Brenda Harrington, mother of Alison Matthews.

The first photo of the dolls’ house is dated 1964 on Anns’ third birthday. The house was made by Anns’ godfather Harry Kinnear.

The house was supplied in kit form and made by a British company Triang. It is likely to have been made from Birch plywood. The electric lighting was part of the kit and runs using a transformer.

Ann was always told to play with it carefully. Some furniture came with the house and Ann received more as gifts. All the furniture was manufactured in Great Britain though it would not pass the required standards for toys today.

Ann retained ownership and when she married it went with her. It was stored in the loft for several years and due to changes in temperature the condition deteriorated. Ann located a specialist restorer in the early 2000’s. The buckled windows were fixed and painted, carpet put down in the bedrooms and the corroded electric cable replaced.

Alison remembered the dolls’ house from her childhood visit to Ann and her parents. When Alison visited Ann in October 2021 they agreed that Alison would take ownership of the dolls’ house for her family. The challenge was how to get it to Alison due to its age, history, size and weight. It needed to be a door to door service.

Ann located a firm based in Sheffield, International Freight Solutions Ltd. Due to the bespoke nature; “the company went ‘the extra mile’ to ensure that it was well looked after during its journey to its new home.”


Thinking of using a freight service?
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Great service. We needed a parcel collecting from Italy - all arranged very smoothly, efficiently and a very quick delivery.
Response from the owner:Thank you for the great feedback Rachel. Glad everything went well for you and that you were happy with our service.
when a friend whose first langauge is not English needed a parcel shipping to Canada at short notice the team especially Paul came up trumps and pulled out all the stops i highly recommend this company
Response from the owner:Many thanks for the great review Alan, always happy to assist.
Lots of help and advice when shipping a ceramic sculpture to Dubai. Very smooth service and speedy delivery. Will definitely recommend.
Response from the owner:Really glad you were happy with our service Emily - hope to assist you again soon.
Great customer experience all the staff are great
Response from the owner:Appreciate the kind words Declan
Had 3 pallets to bring in from Greece. Sender was struggling with UK regulations. Spoke to one freight forwarder who just said 'can't help sorry' as their agent in Greece couldn't help. Was starting to worry until I found IFS. Google reviews looked good and when I spoke to Paul he couldn't have made things any easier. Pallets here safely within a couple of weeks, price cheaper than I was expecting and great communication throughout. Top top company.
Response from the owner:Hi Tony, thanks so much for the great review, we would be more than happy to help you with any further shipping requirements you have in the future!
I was engaged for rapid deployment of contract works in Falun, Sweden which required me to ship some materials to Sweden for the works to be executed. After nothing but extreme pain from the suppliers to get my goods to Sweden, I reached out to International Freight Solutions off the back of reviewing public feedback about their services. I could not have been happier. The team I was dealing with (Jamie and Adam) went above and beyond to guide me on what I needed (EORI number and everything else), kept me updated for the entire cycle of collection, shipping and delivery that I was always up to date and never concerned. Payment and any extra fees for customs or services was all straight forward. It really is this kind of service where there are no grey areas, total professional advice upfront and continued updates maintained, start to finish. For this, it makes me comfortable that future shipping will be trouble-free and I will certainly head straight back to IFS. Thanks Jamie and Adam. Back from Sweden tomorrow. Without your efforts, this would not have even started and got off the ground!
Response from the owner:Thanks for taking the time to leave a really great and detailed review - it means a lot to us! Jamie and Adam will be pleased with the mention too! We really look forward to assisting you again next time.
I would like to give a special positive review to Catherine Gibson our account manager. Catherine's communication is great along with her speedy competitive quotes. Her communication and updates with our air / sea imports are always up to date and accurate. We have been using International Freight Solutions for well over 12 months now and look forward to many more years working together.

Keep up the good work !!!!

Dan Willerton

Healthy Step (Sensograph) Ltd
Unit E209 Warmco Industrial Park,
Manchester Road, Mossley,
Ashton-under-Lyne,
Lancashire
OL5 9AY
Response from the owner:Many thanks for your great review Dan, it really means a lot to us and especially Cath as she’s bouncing along the clouds now!!
Amazing service from Paul - super helpful, informative and really has a wealth of knowledge. It is a pleasure working with him for our business needs.
Response from the owner:Sam, thanks so much for the kind words and taking the time out to leave such a fantastic review! Looking forward to assisting you again.
Perfect to deal with and nothing is too much trouble.
Response from the owner:We really appreciate you taking time to leave your kind review - many thanks Joanne!

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